Support
Happy to help.
Got a question, found a bug or have a wish? Just write – you will get an answer as fast as possible, usually the same day.
Contact
Email: noa.walser@students.fhnw.ch
Frequently asked questions
What does the app cost?
The download is free. Four modules (PPT, WFG, technology, English) stay free forever, and each of the other six can be tried once for free. Pro unlocks all ten modules, the training plan, the history and the exam simulation: a one-time CHF 20.00 (for life) or CHF 6.00 per month, cancellable any time (in iOS Settings or in Google Play). No ads. Details under pricing.
I bought the app before Pro was introduced.
Then you keep everything. Anyone who installed the app before the Pro update gets Pro automatically and permanently. If it is not shown after a reinstall: Profile → “Restore purchase”.
Does my purchase work on iPhone, iPad and Android?
A purchase covers every device on the same platform: iPhone and iPad with the same Apple ID, Android with the same Google account. Purchases are tied to the store account of each platform, so an iOS purchase does not transfer to Android, and vice versa. On a new device: Profile → “Restore purchase”.
How do I cancel the monthly subscription?
iPhone and iPad: iOS Settings → your name → Subscriptions → DLR Test Trainer → Cancel. Android: Google Play app → profile picture → Payments & subscriptions → Subscriptions → DLR Test Trainer → Cancel subscription. Pro stays active until the end of the paid period.
Do I need internet?
No. The app works fully offline; everything stays on your device. Only the Pro purchase goes through the App Store or Google Play.
Which languages are available?
German, English, French and Italian – switchable in the profile.
Can I hear the audio tasks (RMS, KRN)?
Yes, via your device’s speech output. Make sure the sound is not muted; voice and pace can be chosen in the profile.
How do I move my data to a new device?
Profile → Export creates a file with your entire history. On the new device: Profile → Import.
How do I best prepare?
In the app, start with the free placement test (about five minutes): it shows your strengths, the modules to focus on first and the right start levels. For reading, a good starting point is the complete DLR test guide and the 8-week training plan on the blog.
Note
DLR Test Trainer is an independent preparation app and is not affiliated with the German Aerospace Center (DLR).